CONNECTED SERVICES ^{1 2}

ENHANCED DRIVING

Stay in sync with your Cadillac. From vehicle diagnostics and remote commands with the Cadillac mobile app to Google built-in, connected services enhance every drive.

Available via complimentary
update later this year²

Connected infotainment in Cadillac LYRIQ

CADILLAC APP

SEAMLESS CONNECTION

Stay in control with the Cadillac mobile app. Precondition your vehicle, check battery and charging status, get help and more, all from your smartphone³.

REMOTE COMMANDS

From lock and unlock to adjusting climate settings, control select features of your Cadillac from anywhere with your smartphone.

CHARGING

Easily view charging status, manage charge limits and schedules and view estimated completion times.

VEHICLE STATUS

With a few taps, check the status of your vehicle and remotely access diagnostics.

Vehicle locator in the Cadillac Mobile App

LOCATION

Find your Cadillac with vehicle location services built into the Cadillac mobile app.

GOOGLE BUILT-IN ⁴

BUILT-IN CONVENIENCE

With Google built-in, experience effortless navigation, voice commands and apps specifically designed for your Cadillac.

GOOGLE MAPS®

Get real-time navigation, traffic updates and smart route planning with the best charging stops along the way. It’s the maps you love, artfully integrated right into Cadillac’s 33-inch infotainment display.

GOOGLE ASSISTANT®

Control navigation, vehicle controls and even smart home devices all with your voice. Activated from the steering wheel, or by saying “Hey Google”, voice commands with Google Assistant keep you free from distractions and your eyes on the road.

Spotify on the 33-inch Cadillac infotainment display

PLAY STORE

Download and access your favourite apps, designed specifically for your Cadillac, all from the infotainment display.

BETTER NEVER STOPS

OVER-THE-AIR UPDATES

With over-the-air (OTA) technology, you can receive software enhancements and get refinements right from the driveway.

Connected infotainment in Cadillac LYRIQ through the panoramic sunroof

FAQs

WHICH VEHICLES OFFER CONNECTED SERVICES?

All new Cadillac vehicles come with Connected Services for an 8 year complimentary trial period. Model year 2025 LYRIQs will require a complimentary upgrade at a Cadillac Service Centre later this year to enable Connected Services. A Cadillac Representative will contact you to arrange this complimentary upgrade once it is ready for your vehicle.

HOW DO I ACTIVATE MY CONNECTED SERVICES IN THE CADILLAC APP?

You will be shown how to pair your Cadillac and activate Connected Services at time of delivery. To pair a vehicle or activate Connected Services, launch the Cadillac mobile app and select “Add Vehicle”, then follow the prompts.

HOW DO I PAIR A VEHICLE IN THE CADILLAC APP?

WHAT IS GOOGLE BUILT IN?

Google built-in seamlessly integrates Google apps and services into your car's infotainment system. Enjoy hands-free control of navigation, communication, entertainment, and more.

DO I NEED A GOOGLE ACCOUNT TO USE GOOGLE BUILT IN?

Although you don’t need a Google account to use the system, your experience will be the most personalised if you’re signed in.

HOW DO I SIGN INTO MY GOOGLE ACCOUNT?

You can sign in to your Google account by tapping your profile name and selecting “Manage Profile.” You may be prompted to sign in the first time you open Google Maps or Google Play.

DO I NEED A CADILLAC (GM) ACCOUNT TO USE FEATURES WITH GOOGLE BUILT IN? HOW DO I CREATE ONE?

Yes – Google built in requires Cadillac Connected Services which is activated through your Cadillac (GM) account. Your Cadillac Account, which is your user profile in the vehicle, is different from your Google Account. Your Cadillac Account is the same account you use to access your other vehicle services, such as the Cadillac mobile app and owner resources. Signing in with this account ensures your personalised settings, such as your favourite radio stations and your paired phone, are remembered in the vehicle. Your Google Account, should you choose to use it, brings additional personalisation into the vehicle tied to other Google apps and services you may use. For example, your saved home and work addresses will appear in Google Maps in the vehicle.

CAN I ADD FAMILY MEMBERS OR FRIENDS TO MY CADILLAC APP TO SHARE VEHICLE INFORMATION, COMMANDS AND ACCESS?

No – currently family sharing is not available in Australia or New Zealand. Cadillac is constantly evaluating new technology for its vehicles, software and mobile app. We will communicate new updates and features as soon as they are ready for customers.

CAN MULTIPLE CADILLAC ACCOUNTS ADD THE SAME VEHICLE TO THEIR GARAGE?

No – a vehicle can only be added to one account garage at a time. You can make a vehicle available to transfer by first removing it from your account.

I’D LIKE TO TRANSFER MY VEHICLE AND CONNECTED SERVICES TO A NEW OWNER OR DRIVER. HOW DO I DO THIS?

In order to transfer your vehicle to another user, you will need to remove it from your Cadillac account and garage. Select your profile icon at the top right (this typically has your initials) and select “Manage My Products”. Follow the prompts to remove the vehicle. Once removed, a new user or owner can select their profile icon followed by “Add Vehicle” and follow the pairing or VIN scanner prompts to add the vehicle to their garage.

WHAT HAPPENS TO THE BALANCE OF MY COMPLIMENTARY TRIAL PERIOD IF I TRANSFER MY VEHICLE?

Connected Services complimentary trials are linked to their respective vehicles. If you transfer your vehicle, any balance of the 8 year complimentary trial will transfer with the vehicle.

I AM HAVING TROUBLE ACCESSING BY CADILLAC ACCOUNT, MOBILE APP OR IN-VEHICLE CONNECTED FEATURES.

We’re committed to ensuring a seamless ownership experience. Please contact Cadillac at 1800 223 455 (Australia) or 0800 223 455 (New Zealand) and our team will work with a Connected Services expert that can support.

MORE WAYS TO CONNECT

DISCOVER CADILLAC

NEED ASSISTANCE?

REQUEST A CALL >

EXPERIENCE LUXURY

BOOK A TEST DRIVE >

¹ Cadillac Connected Services is available for up to 8 years after the first vehicle registration. Connected Services are dependent on compatible wireless networks provided by their-party wireless service providers and other factors outside of Cadillac’s control. Services subject to change. Changes in technology and wireless networks may limit or prevent the operation of vehicle connectivity. Services, connectivity, and capabilities may vary by model, vehicle configuration, and conditions as well as geographical and technical restrictions and are subject to user terms and limitations. See connected vehicle user terms for details and limitations.

² Available later this year for 2025 models via a complimentary update. Cadillac Service Centre or Certified Service Partner visit required for 2025 models. Overseas vehicle and software shown for illustrative purposes. Local production version may vary.

³ Requires compatible mobile device. See device app store for compatibility and device requirements. Available later this year.

⁴ Google, Google Automotive Services (GAS), Google Play, and Google Maps are trademarks of Google LLC. Google built in requires an active Cadillac Connected Services complimentary trial or subscription.